Support

Help Center

Answers to the most frequent questions about Black Bird, our services and how we work.

We build custom software, web applications and SaaS platforms, ERP and CRM systems, mobile apps, process automation with n8n, WhatsApp and AI, and data engineering (ETL and analytics). We also offer software architecture and technology consulting.

Fill out the form on the Contact page telling us about your project. We will get back to you in under 48 hours, with no commitment on your side.

Osprey is our SaaS platform for data visualization and analysis: it turns complex information into clear dashboards for strategic decision-making. Comanche and Harrier are products in our suite currently under development.

Yes. We are a Peruvian company, but we work remotely with clients from any country, in Spanish or English.

We start with a discovery conversation to understand your need, then present a clear proposal with scope and timeline. We develop iteratively, showing you constant progress, and close with the delivery and any follow-up support you need.

Yes. We can agree on support and maintenance plans according to your project's needs, from one-off fixes to continuous product evolution.

We process your data in accordance with Peru's Personal Data Protection Law and apply technical and organizational security measures. You can read the details in our Privacy Policy.

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